Support

We’re here to help! If you don’t see the answer to your question, just let us know and shoot us a message.

General Information

What platform are the website themes built for?

All our themes are Divi Child Themes built for WordPress.

Is WordPress the best platform for me?

Great question! WordPress is a robust platform for building a website for any industry. If you want to blog often, open a shop or create a really unique layout for your service-based business, you can! We make it really easy for you to add the wow factor to your business.

Can I build my own website with your themes?

Absolutely! We believe in you owning your brand. If you want to tackle it on your own, go for it! We sell website designs and other goodies that you can use right out of the box, or tweak to your heart’s content until it’s exactly what you want, perfect for you DIY folks. Of course, if you want a little more designer expertise, we also have several services for working with us directly.

Can I hire you to create my website?

Yes! We can professionally customize one of our website templates for you or we can create completely custom website. Take a look at those options here.

How can I join your design team?

All the designers are hand selected by the owner Tylesha Dobson. Please apply if you would like to be considered to be a part of the team when a position opens up.

What's your return policy?

Because of the digital nature of our products, they cannot be returned and are non-refundable. Please email us if you have any specific questions about this before you make a purchase: hello@launchista.com

Do I need to know code?

Nope! We worked really hard to make these themes as user-friendly as possible. Each design comes with step-by-step instructions to create the design.

I'm not a techie person, is that a problem?

No way! We’ve designed these to be user friendly for the average person. Our tutorials use normal language (no techie lingo here) and we’ve found that most people can finish the setup within hours.

What if I get stuck? Can you help?

Of course! We would love to help you however we can! Just shoot us an email at hello@launchista.com at anytime throughout the process and we’ll be sure to get back to you within 1-2 business days.

How often do you release new themes?

We release a new theme each month!

Still need a  little more information  about our Website Themes?

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